Boost your sales team performance
Your sales force deserves an explicit commercial strategy. Through a wide range of consulting services, Airline Tactics can define or review your policies, implement performance tracking schemes, and enhance your data reporting capabilities.
Airline Tactics’ Senior Consultants help you translate your goals into clear and meaningful actions, while keeping them aligned with your company strategic planning and revenue management objectives.
We particularly excel in leveraging sales teams becoming more effective and data driven, maximizing their presence and pertinence on the field.
« Airline Tactics’ Senior consultants all have 15 years’ international sales & commercial experience working in large and small airline headquarters. Each consultant has been living and doing business in multicultural environments for 3 different airlines, countries, and continents. »
Examples of Sales & commercial challenges Airline Tactics responds to:
- Setting up commercial structure and sales action plans
- Improve your workforce skills and capabilities getting valuable market intelligence from the field, analyzing data and conducting appropriate commercial actions
- Keep your sales representative focused on maintaining existing customers and developing new business (rather than doing servicing and administrative tasks)
- Track, monitor and measure progress by implementing KPIs, reporting tools and processes
- Corporate dealing
- Sales force effectiveness
- Commercial partnership approach and B2B negotiations
- Implementation of CRM & BI solutions
- Corporate policy review
- Cost of sales audit (per country, region, segment, distribution channel)
- Sales department Audit & Health check
- Sales representatives coaching
- Commercial canvassing plans in line with sales objectives and revenue management needs
- New route and/or market opening (setting-up commercial structure, representation, GSA, sales strategy)
- New market development and/or new segment penetration (seamen, events, tourism, VFR, Religious, tour operators, allotments and group series)
- Direct web sales and e-commerce strategy (big data analysis, increase conversion rates, cross-selling and ancillaries)
- Multi-channels ancillaries sales improvement
- Benchmarking and analyzing market position in relation to the competition
- Analyzing sales performance and profitability per type of service/product
- Analyzing client behavior
- Enlarging your sales and distribution network, recommending strategy for additional revenue
- Market intelligence: leverage your sales team efficiency with qualitative weekly sales report and data-driven commercial decisions.
- Market surveys, SWOT analyses per market segment, channel, route, O&D and point of sales
- Assistance in commercial assessment and contract drafting
« Airline Tactics assist you in transforming your people and organization, creating processes, and establishing the best airline industry practices, maximizing the value of data and technology so that you gain sustainable, competitive advantages. »
Sales & commercial services
Airline Tactics proposes a wide range of service types that can be combined in order to create a tailored solution that perfectly fits your business needs, budget and ROI requirements.
Consulting
With 15 years’ average experience working for airlines of various sizes on 4 continents, Airline Tactics’ Senior Consultants have experienced in their careers most of the sales and commercial challenges you are facing today. Fully operational for consultancy, they have the agility to propose solutions that fit your sales organization structure and budget.
> Contact us and discuss your requirements
Advisory
When you have challenging business decision to make, Airline Tactics’ Senior Consultants are available for advisory services on an ad hoc basis, as a long-term partnership plan, or as part of a specific project.
> Contact us and discuss your requirements
Training
Airline Tactics’ services include professional classroom courses. Our customized training solutions are tailored to your business needs in order to fit your business challenges, internal policies, and geographical area.
> Discover our specialized airline courses in revenue management and pricing
Coaching & mentoring
If your sales team struggle with performance, coaching is a powerful tool with extremely high ROI. Conducted online through video calls over a long period of time, Airline Tactics coaching services improve the soft skills and mindset of your teams who are running into difficulty, meeting all the demands of their position, and empowering them to be comfortable and effective in highly demanding work environments.
> Contact us and discuss your requirements
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